Sour Oranges & Sour Attitude

I bought a bag of oranges. The oranges were sour and so I returned them. I asked for the manager. He refused to refund me because he wanted to see a slip. I pointed out to him what other ways I could indeed prove it was me who bought the oranges and he then begrudgingly gave me my money back. The manager did not seem to care that he was selling sour oranges. There was not the slightest concern about the matter to him.

I asked whether they would getting decent quality oranges in and the answer I received was that they cannot know what the quality of the oranges are. I put this same question, more than once, to the head office of Food *****'s Market. They simply did not reply. In the last communication I had with them I was told a regional manager would be contacting me and that I would receive feedback "within 30 minutes". That never happened.