CP
Chantel P

1 reviews | Active since Feb 2020

28 Jan 2024, 14:41

Somerset Food *****'s

I would like to bring to your attention that I had such a bad experience yesterday at then Cashier no 10. I know it was month end and shop busy. I don't stand how can floor Manager Ms Van Graan call the next customer,while there is customer still busy packing since u do not have packers.

When I asked for Manager Ms Van Graan came over and with an attitude. With no customer care mannerisms. Tells me hurry up. I was in I was startled that I pack the customer behind me meat. How bad I felt when customer told me that his meat.

I have being shopping there for years and this was my first horrified experience.

Customer service training is hardly need. A long with packers why should customers pack their only goods.

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Replies (1)
Food Lovers Market
Food Lovers Market's reply30 Jan 2024, 12:22
Official
Hi Chantel, 

Thank you for your review. 

We have received and responded to your email.

Thanks, The FLM Team