1 reviews | Active since Mar 2012
Sold Rotten Food...Very Disappointed
<p>Good day</p> <p>I am writing to you hoping that my email will be received in good faith and under the principles guided by the Consumer Protection Act, recourse should apply.</p> <p>My wife and I are disappointed that the food we have purchased from the Food *****'s Market has proven to be of poor quality in two occasions.</p> <p>On the 27 July 2016, my wife purchased goods worth R792.29 from the Cradlestone Mall Food *****'s Market store (receipt available). It's sad to say that the that a pattern has emerged that your fruit and vegetables sold in combo's are of sub-standard. <br />The apples and strawberries (see picture attached of the strawberries) were off on the 29 July 2016, even though we stored them in our fridge for two daysp.</p> <p>We thought we may have overreacted or had a stroke of bad luck and went to purchase more food from Food *****'s Market at Cradlestone Mall again (receipt available). As I opened the "freshly" squeezed carrot juice it started foaming as if it had CO2 as used in soft drinks. When I tasted the juice it was off and sour. I was puzzled when I looked juices best before date, as to why it was in the fridge if it's going off today? Clearly there are more customers who bought the same juice and had a rotten tastes in their mouths today.</p> <p>Given the fact that my wife and I endeavour to eat healthy and the closest Food *****s Market to us sells sub-standard food. We emplore you and the store's management to improve the quality management processes of the store. As I doubt we are the only customers who have had this experience.</p> <p>Regards,<br />Joseph Maboko</p>
Dear Joseph,
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
Dear Joseph,
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
