Silit campaign

I am questioning the legality of what the company has done with the Silit campaign. It appears there are many thousands of dissatisfied people. The Ts & Cs are questionable except the very lady sentence, which clearly states they reserve the right to exchange any item with something else of equal quality and value. Their published response on the website basically says no more pans, tough s***. I believe we have a case for a class action. I'm sure there are at least 2000 people prepared to stump up R50. That gives FLM a R100,000 and a huge PR problem.