CN
Charlotte N

1 reviews | Active since Jun 2016

03 Oct 2016, 13:20

Rudest Cashier ever

<p>Went to Food *****s Market StoneRidge on Tuesday(27 Sept) with my sisters to get some fuits and get something to eat. My sister took pears because they were on special. But when we got to the till the cashier said the pears were not on special so my sister didnt want to argue and paid R22.71 instead of R10 for the pears. <br />But i was not willing to let it go becasue she only took the paers in the first place because the board said the pears are R10 for 3. So I ask the cashier why the board says 3 pears for R10 if they are not. Then she says to me "Wena ucabanga ukuthi ungathola ama piyeringeR10" (so you think you can get pears for R10)with an attitude.<br />Told her I'll go back and take a photo of the board and I did. When i came back and showed her the photo she said "Eish" and called another lady to refund my sister her R12.71.When the lady told her that should know that pears are R10 she started arguing with her. Not only did she not apologise, she gave the lady who was assisting her attitude.Like really how do you keep somebody who fights with customers and disrepects her superiors in front of customers. She couldn't even apologise and the supervisor was clearly too scared of her to make her apologise.She's ratched and rude and shouldn't be anywhere where she should be dealing with customers. If you have cameras please watch how Thembi deals with customers we were at her till from 17:50 to 17:59</p>

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Replies (1)
Food Lovers Market
Food Lovers Market's reply03 Oct 2016, 17:38
Official

Thank you for bringing this matter to our attention.

We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,

The Food *****s Market Customer Care Team