HK
Hannah K
1 reviews | Active since Apr 2015
13 Dec 2022, 09:20
Rudeness in Greenstone
I go to food *****s all the time and have never had issues with anyone. Most of the managers and staff know me because i always travel with my children when grocery shopping. But yesterday the 12/12 I received the worst ever service at Food *****s market in Greenstone. I had queried a price variance between what was displayed and the amount that was punched in. I queried with one of the managers the one manager was polite but the other one was completely rude and when i walked away he told his staff "don't worry about her she is a chance taker" this is when i lost it and reported this to the other manager. I have never experienced such rudeness in my life.
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Replies (1)Food Lovers Market's replyOfficial
14 Dec 2022, 09:02Hi Hannah,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Thanks, The FLM Team
Food Lovers Market's reply14 Dec 2022, 09:02
Official
Hi Hannah,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Thanks, The FLM Team
