KN
Kim N

1 reviews | Active since Dec 2018

27 Jan 2022, 10:33

Rude Kitchen staff

I work in the greenstone centre and I went there to get breakfast like I usually do. Never have I ever been humiliated,disrespectful and screamed at at any retail store like I was shouted by the guy In the kitchen. I have been getting attitude from him all the time when I go there but Today I decided NOT to let it go. After he today after he took me on… Iam even taking this to the consumer . He even shouted 3 times that if I have a problem I should NOT come back. Hold on. Iam a client and where does he get the right to tell me that I should not come back and buy there???? When I left to Que one of his managers went to to ask him what happened (I assume) I just saw both of them laughing. What are you saying to your staff?? How come no manager or owner intevened???? Never did I feel so small in my life… If it was a white customer,would the service be same? Is it cause my meal was under R20??? The guy is one of those who has been there for a long time,comfortable in his position and thinks he has shares.. How dare he screams at me and tell me not to come and buy there again???

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Replies (1)
Food Lovers Market
Food Lovers Market's reply27 Jan 2022, 13:23
Official
Dear Kim,

We would like to thank you for taking the time to send through your email. 
 
We sincerely regret the negative experience you have had. We have escalated this matter onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
 
Thank you once again for bringing this matter to our attention.

Thanks- The FLM Team