1 reviews | Active since Oct 2010
Rotten Vegies
<p>On 28 dec 2016 I went to food *****s market hillfox to buy veggies. My son wanted to eat raw carrots and when he opened the bag, some of the carrots were rotten. That put him off. </p> <p>The spinach we got for juicing wilted that same day and the cabbage started rotting at the stem where it was cut.</p> <p>This is not the only time that we got rotten stuff from food *****s market.</p> <p>I dont think the food is of high quality because it goes of very quickly.</p> <p>It is definitely not suitable for juicing as the quality must be bad when it wont last one day in a cold environment.</p> <p> </p> <p>I dont recomend food *****s market for freshness or think that I will buy anything from them again. The price is far too high for the poor quality food.</p>
Update !!!! Two of the four mangoes are also rotten.
85% of what I bought is rotten FOOD *****S MARKET !!!!!
Update !!!! Two of the four mangoes are also rotten.
85% of what I bought is rotten FOOD *****S MARKET !!!!!
Hi Leon,
We sincerely apologize for the negative experience you have had with the quality of Fresh Produce you purchased from our Hillfox Store.
We have escalated this matter onto the relevant parties and they will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
Hi Leon,
We sincerely apologize for the negative experience you have had with the quality of Fresh Produce you purchased from our Hillfox Store.
We have escalated this matter onto the relevant parties and they will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
Thank you, I have been contacted via email and offered a refund.
I did not consider that option because:
1) I'm very busy and am not going to fix your problem by returning to the store.
2) One cannot undo what I have experienced and a simple money back is not going to fix the issue.
It would have been acceptable if you supp**** me with fresh veggies seeing that most of the food I bought
was vrot. This is not just one veggie that was off! 85% of my purchases of R800 was rotten.
3) You're not really interested in doing good business. That is very clear from how this disaster was handled.
I have other photo's as well but can only post one picture.
4) We will see if our ways are going to part, I haven't been in one of your shops again since this incident as I have found much fresher food at better prices at local chain stores.
Thank you, I have been contacted via email and offered a refund.
I did not consider that option because:
1) I'm very busy and am not going to fix your problem by returning to the store.
2) One cannot undo what I have experienced and a simple money back is not going to fix the issue.
It would have been acceptable if you supp**** me with fresh veggies seeing that most of the food I bought
was vrot. This is not just one veggie that was off! 85% of my purchases of R800 was rotten.
3) You're not really interested in doing good business. That is very clear from how this disaster was handled.
I have other photo's as well but can only post one picture.
4) We will see if our ways are going to part, I haven't been in one of your shops again since this incident as I have found much fresher food at better prices at local chain stores.