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Nontsokolo N

1 reviews | Active since Mar 2021

10 Nov 2023, 09:59

Rotten oxtail

I recently bought oxtail and it had foul smell. I had to throw it away

0
Replies (7)
Food Lovers Market
Food Lovers Market's reply11 Nov 2023, 10:42
Official
Hi, Thank you for bringing this to our attention. We are so sorry about this. Please confirm which store you bought it from and send your contact details to ***
NN
Nontsokolo N's update11 Nov 2023, 12:29
Reviewer Update
The Vanderbijlpark (Palms) store
Food Lovers Market
Food Lovers Market's reply13 Nov 2023, 08:15
Official
Hi Nontsokolo,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved. 

Thank you once again for bringing this matter to our attention. 

Thanks, The FLM Team 
NN
Nontsokolo N's update13 Nov 2023, 08:43
Reviewer Update
Thank you for your prompt response. I'll be waiting to hear from them
Food Lovers Market
Food Lovers Market's reply14 Nov 2023, 10:34
Official
Hi Nontsokolo, 

We hope to have your problem solved as soon as possible. 

Thanks, The FLM Team 
NN
Nontsokolo N's update14 Nov 2023, 11:47
Reviewer Update
Hi FLM team

I want to thank you for your help. Konelius called me and replaced my oxtail with the freshest oxtail I've ever had. I'll continue buying my oxtail at FLM Vanderbijlpark

Thank you

Food Lovers Market
Food Lovers Market's reply14 Nov 2023, 15:34
Official
Hi Nontsokolo,

Thank you for your review. We are so happy that the store assisted you. 

Thanks, The FLM Team