TG
Tamara G

1 reviews | Active since Jun 2018

16 Feb 2024, 09:38

Rotten Meat/Chicken

My husband and I visited your store on the 10th of February 2024. We bought sausages, chicken fillets, mince & honey glaze. Since purchasing the chicken has such a nasty smell that we had to throw it in the bin. Yesterday we defrosted the wors which came in a bulk box. It smelled so bad that I literally vomited as it was off. I am too scared to even try the mince and honey glaze as it seems your store just sells poultry that is inedible. It was our last funds to purchase for the month and having to throw away money is actually heart breaking.

I unfortunately do not have a slip or proof of purchase as we paid cash but what a disappointment it was for this to happen. This was at Food *****s Market - Stoneridge

I will never be buying from Food *****s again and will make mention of this on social media as other people need to know not to waste their money purchasing spoiled food. Like I mentioned before, sometimes it is families' last monies to buy food to feed their families and they have to end up throwing it in the bin.

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Replies (1)
Food Lovers Market
Food Lovers Market's reply16 Feb 2024, 12:38
Official
Hi Tamara, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team