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Puleng M

1 reviews | Active since Sept 2017

18 May 2020, 09:10

Rotten Food

On the 22nd April 2020 my friend and i came to buy few things at Food *****s Ferndale , We got to work and to our surprise we were sold old food. My friend bought fruit salad (g****s,watermelon and pineapple) and it had after taste and the fruits were smelling and slimy, I bought chicken quarter and green salad and the lettuce slimy and the meat were not fresh at all. I sent an email on the same day and i was advised that someone will call me back, Till to day no one has called me back instead i sent them an email on the 11th May 2020 to find out why they not taking my complain serious...I am so disappointed in Food ***** and it shows that you don't value your customers.

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Replies (4)
Food Lovers Market
Food Lovers Market's reply18 May 2020, 10:44
Official
Hi Puleng,

We terrible sorry that no one tried to call you. 
We have escalated it on to regional team

Kind Regards,
The Food *****s Market Customer Care Team 
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Puleng M's update18 May 2020, 12:21
Reviewer Update
You are correct.. you guys are terrible.
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Puleng M's update18 May 2020, 12:22
Reviewer Update
Apparently Bridgette call my work number. My number is ***
Food Lovers Market
Food Lovers Market's reply18 May 2020, 14:26
Official
Hi Puleng, 
 
Our customer care team has emailed you, please reply to them.
 
Thanks – The FLM Team