MK
Manuella K

1 reviews | Active since Jan 2019

19 Feb 2024, 09:57

Rotten food

I purchased a few items at Food *****s Stoneridge, on the 16th Feb. I unpacked meat and fruit Saturday, for a braai, and the meat I bought was rotten. The fridges at Food *****s weren't even cold. I dont know how much more of what I bought is rotten in my freezer. I bought fruit, which was already rotten the day after, with expiration dates of the 21st February. How can you sell rotting food ? If the fridges aren't working, shouldn't these first be fixed? I want a refund please. I sent a private message on Twitter, Saturday, no response. I wont ever purchase from there again.

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply19 Feb 2024, 12:10
Official
Dear Manuella,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team