CW
Candice W

1 reviews | Active since Jun 2017

25 Jun 2017, 13:55

Rotten Eishbain and false advertising

<p>As a loyal Shopper at food *****s market we were excited to visit a food *****s we hadnt been to before. We were in the area and decided to do our monthly shopping at the Food *****s in Hillfox.<br />At first impressions it was a great place with loads of variety .<br />My husband had decided it was time for a date night and had specially chosen two marinated smoked Eishbains that were on special. We also baught the stock me up meat package for 800. On the description of the pack it says it includes 1kg T bone. After shopping till we dropped we came home to unpack our new buys and pack it all away.<br />As i unpacked the meat hamper i sadly realised that they had not given us Tbones but club steaks. As a butcher id expect you to know the difference between a tbone that includes the fillet and a club steak which does not include the fillet. You know how to charge for Tbone yet we got club steak. What a pitty as Tbone happens to be my fav piece of meat.<br />Already sour about the fact that we paid for tbone and got tiny club steaks instead my husband decided to light a fire and make us the smoked marinated eishbain we baught. And soon it was dinner time. Under the stars on our patio with a fire behind us and candles on the table. I cut into my eishbain and the smell hit me. Still not convinced i took a bite and then another and pushed my plate to the side. My husband confused at my expression grabbed my plate to take a bite a min later he was sick all over my plate. The meat was rotten and off and stank. I now realise why they maribated the meat. To try sell off meat!!!! I hope this doesnt end up in doctors bills and food poisoning! Needless to say date night was ruined we threw 2 full eishbains away and went to bed hungry. What a waste of money and what a disappointing experience after all. Unhappy customer that will never ever go back to hillfox!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Food Lovers Market
Food Lovers Market's reply26 Jun 2017, 10:46
Official

Thank you for bringing this matter to our attention.

Please email us at *** and provide us with your contact number as we will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,

The Food *****s Market Customer Care Team