Rotten Chicken at Food*****s market

I bought a chicken at Lifestyle Sunward Food*****s, around 16h00 when I am about to eat it the chicken was rotten. I then returned it back , the manger told me he can do anything about the issue , it not their problem

He will refund ,on the same sentence he said he wont refund because I suppose to buy their food and eat them immediately.

I then told him to put up the notice that says thaton all food as also for me it was not for the 1st time buying cook food and veggies found them rotten and never returned them.

I told him he will refund me .

He then return his back on me and let staff deal with me.

I call him and tell him he is so inconsistent Where is the return he couldn't show me

The staff refund one chicken and gave the new for the one I have cut already.

In a nutshell I was not happy about the manager I didn't get his name

The incident happened on the 10 Jan 2021.

Please I need the message to get to the CEO