MN
Marlene N

1 reviews | Active since Feb 2019

21 May 2020, 14:21

Refusing pensioners first preference

My mother is over 60 and with the Covid 19 regulation elderly people should be given first preferance, however they refused to let my mother go in beacuse i was with her, my mother is a pensioner and needed my help at the till. This behaviour is unacceptable and i am beyond dissapointed with what happened.

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply21 May 2020, 16:45
Official
Hi Marlene,

Thank you for taking the time to bring this matter to our attention.The health of our staff members and customers is our main priority. We are constantly being guided on this by the World Health Organisation, the NICD and the South African Department of Health.   Please head on to the Food *****'s Market website where you can raise your concerns to us via email (https://food*****smarket.co.za/contact/) letting them know at which of our stores you had this negative experience , so our Regional Manager can address it with the store. Thanks-The Food *****s Market Team