TF
Tony F
1 reviews | Active since Nov 2022
16 Sept 2025, 14:13
Questionable Ethics
During a visit to Food *****s Market in Greenstone, I was disappointed to find that two of my purchases—the White Vinegar and Cadbury’s bars—were incorrectly charged at higher prices than those advertised in-store. Although the difference amounted to only R30, this raised concerns about the accuracy of pricing on other items for myself and other shoppers and is a serious point of principle. While the manager authorised a refund, there was no apology for the inconvenience, and the staff instead focused on questioning the till operator. This experience leaves me hesitant to return to this store.
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Replies (1)Food Lovers Market's replyOfficial
29 Sept 2025, 11:31Dear Tony,
We would like to thank you for taking the time to send through your email.
We sincerely regret the negative experience you have had. We will escalate this matter onto the relevant parties.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
We would like to thank you for taking the time to send through your email.
We sincerely regret the negative experience you have had. We will escalate this matter onto the relevant parties.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Food Lovers Market's reply29 Sept 2025, 11:31
Official
Dear Tony,
We would like to thank you for taking the time to send through your email.
We sincerely regret the negative experience you have had. We will escalate this matter onto the relevant parties.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
We would like to thank you for taking the time to send through your email.
We sincerely regret the negative experience you have had. We will escalate this matter onto the relevant parties.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
