CS
Chris S

1 reviews | Active since Oct 2020

03 Feb 2023, 10:30

Poor Store Condition (Poor Food Quality Standard)

I went the Food *****s Market Richards Bay, on Wednesday (01.02.2023) to bug groceries, I bought chicken meat only to find out the meat was outdated, I discovered that on Thursday afternoon when I preparing to cook it, there was a very bad smell coming out of it and there was a sticky substance when you touch it. I never expected that Food ***** at all. What I have discovered about the shops around Richards Bay is that they don't maintain the same standard as other shops in big cities like Pretoria and Durban. Richards Bay has low standard of shops.

0
Replies (4)
Food Lovers Market
Food Lovers Market's reply03 Feb 2023, 13:05
Official
Hi Chris,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team 
CS
Chris S's update06 Feb 2023, 10:58
Reviewer Update
Good day,

Food *****s Market Butchery Manager Raina has contacted me and he compensated me for the inconvenienced caused, I am a happy customer and I will remain their customer.

Thanks
Chris
Food Lovers Market
Food Lovers Market's reply06 Feb 2023, 11:25
Official
Hi Chris, 

Thank you for the feedback. We are happy to read that your matter has been resolved.

Thanks, The FLM Team 
Food Lovers Market
Food Lovers Market's reply06 Feb 2023, 11:26
Official
Hi Chris, 

Thank you for your feedback. We are happy to read that your matter has been resolved. 

Thanks, The FLM Team