Poor Quality and Rotting Meat Products

I am writing to express my dissatisfaction with the quality of products at Food *****'s Market. Over the past 3–6 months, we have had to return four different meat items, and unfortunately, we've also had to discard several other products because the inconvenience of returning them outweighed the effort.

Specifically:

- We returned smoked spoiled chicken. - On two occasions, we returned Food *****'s Market cheese griller sausages. These were excessively fatty, greasy, and inedible. On one occasion, the sausages were on the verge of going bad. - We have also discarded noodle stir-fry packs multiple times due to peppers and zucchini becoming soggy within a day.

The most recent incident is particularly concerning. I have attached an image for reference. We purchased a pack of dried sausage dog treats, a product we have bought and trusted in the past.

I opened the pack the day we purchased it and gave our dogs a piece each; we discovered a few days later that the remaining treats were covered in mould. This occurred despite the product having a best-by date of 17 January 2025.

This situation is deeply disappointing and unacceptable, as it poses serious health risks to both my family and our pets. We are now seriously reconsidering our decision to continue shopping at Food *****'s Market due to these repeated quality issues.

I hope you will address these concerns promptly to prevent similar incidents in the future.

Update: After sending this email to Food *****'s Market I got the following response:

We apologize for the poor quality of the product you purchased. Kindly take your slip and product (or a picture of the product) back to the store and they will assist you with a replacement and give you another one free.

Your customers don't bring back rotten food to get free stuff, they want the assurance that their food is safe to eat and that health issues will be addressed!