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mdempers M

1 reviews | Active since Sept 2016

21 Sept 2016, 13:47

Poor Customer Sevice at Tokia Branch

<p>Today at 12.45 i was waiting at the focaccia stall for at least 5 minutes waiting to be attended to. Finally when the gentleman arrived to serve me he said rudely in these exact words 'whatsup, what do you want' I was so shocked that i didnt know how to respond to him. He was wearing no name tag but was working at the pizza and focaccia counter. I informed the supervisor on duty Rosaline who listened to what i had to say but I hoping that action will take place and for someone to train that gentleman on not only good customer service but respect too. This experience is really pondering on me if I should continue shopping there. </p>

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Replies (1)
Food Lovers Market
Food Lovers Market's reply21 Sept 2016, 14:38
Official

Dear Meagan,

Thank you for bringing this matter to our attention.

We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,

The Food *****s Market Customer Care Team