MF
Manuel F

1 reviews | Active since Jul 2021

08 Nov 2023, 15:29

Poor customer service at Food *****s Market

I had the worst shopping experience at Food *****s Market in Equinox mall, Jeffreys Bay. The staff are unprofessional and clueless. When enquiring about an item in their catalogue, one floor assistant was busy on his phone and shrugging his shoulders. I even overheard two staff members making fun of a customer. The items that they advertise are never in stock or differs vastly from those in the advert.

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Replies (1)
Food Lovers Market
Food Lovers Market's reply13 Nov 2023, 07:57
Official
Hi Manuel,
 
We sincerely regret the negative experience you have had. We have escalated this matter onto the relevant parties. 

Thank you once again for bringing this matter to our attention. 

Thanks, The FLM Team