Poor Customer Service at Food *****'s Eatery at Bank City

The lack of respect that the employees at Food *****'s Eatery at Bank City have for their customers is low, a customer requested assist and the security officer went and asked for assistance the man working at the bakery said she will because they are able to wait a Shoprite and the ladies at the bakery laughed and still didn't give her attention. The employees at the Grill Station are beyond rude and they don't response when you greet/call on them, you will wait in line for long for no reason without them informing you that there's no chicken to grill my question is where is the signage or just inform customer without making them wait for no reason that you are out of stock but to be honest there's always a shortage of food there regardless the it's festive season. Don't get me started on the cashiers they have mini gossip session at the till and make side eye jokes amongst each other and the security while staring at customer meaning that they are making jokes about the customers.

I thought that the Eatery situated at Bank City would have a sense of class and great customer service but it seems like Themba's Tuck Shop in the location it's disappointing, I don't know if it's a franchise or not but yoh you need to train you employees, I'd rather go to Shoprite cause its better than the service there that I've received the past two days and I just made excuses for them yesterday but today I was enough.