FM
FETCHNER M

1 reviews | Active since Feb 2015

16 Feb 2016, 11:04

Poor customer service

I called like 8 times since 10 in the morning and I spoke to a lady by the name Stephan as I wanted to place an order for cakes she said I dialled the wrong number and give me dis numbers *** to my surprise no one answered the phone then I called her again only to give me an attitude and she couldn't give me the store manger name and couldn't help but pass me to a lady by the name Anna who was a grade help I managed to place my order and apologised for Stephen stinking attitude. <br> <br> I too deal with customers everyday of my life and these is not how to handle a customer no matter how u not in the mood to talk to people, i hope this lady will be dealt with accordingly as these is unacceptable

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply16 Feb 2016, 11:43
Official
Hello katpiso,

Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,
The Food *****s Market Customer Care Team