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Onthatile N

1 reviews | Active since May 2023

12 Dec 2025, 07:59

Poor customer service

Poor customer service i always get from the lady that works at the bakery (pies) first and formost she does not acknowledge customers no greeting, no smile on her face she serves as if she doing me a favor On last on 05.12.2025 i went there to get a pie i got a very bad service i ended up no buying because she was not nice at all i asked her which flavors do you have since there are no sticks that indicate which flavors are there is pointed with her eyes saying it only those ones that are left, i asked which flavor is it her response was "i don't eat pie so i don't know" I left without getting anything Yesterday 11.12.2025 i went there again to get a pie the same attitude no greeting, long face, rude she said " which one do you want" said to her which favor do you have she said "read the re"how rude is that for someone who works with people on a daily basis she does not even have a name batch

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Replies (2)
ON
Onthatile N's update12 Dec 2025, 08:01
Reviewer Update
This happened in Food *****s menlyn
Food Lovers Market
Food Lovers Market's reply12 Dec 2025, 09:57
Official
Dear Onthatile, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team