WN
Willem N

1 reviews | Active since May 2011

12 Mar 2024, 08:00

Plastic packaging everywhere you look in your stores

I love everything about Food *****s except their unwillingness to do away with all the plastic containers in their shops, i have spoken to a manager at Boksburg and he told me that they cant use a type of biodegradeable containers as it would increase the cost and that customers are unwilling to pay more, i do not think we are in a position globally to worry about that. I beg you to look at your packaging. For instance Nandos uses a type of recycled packaging for their take aways, so why cant you, you have a very large foot print and need to do your part for the environment and not give the customer an out. If this doesnt change within the next couple of months I would have to boycot you and would encourage others to do the same. Thank you very much.

0
Replies (3)
Food Lovers Market
Food Lovers Market's reply12 Mar 2024, 08:35
Official
Dear Willem, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team 
WN
Willem N's update12 Mar 2024, 11:20
Reviewer Update
Thank you Mario for your call and to explain that you are in the process of trialing different supplier options regarding your packaging and that some have already been implemented. Good to hear that you are actively addressing the problem.
Food Lovers Market
Food Lovers Market's reply12 Mar 2024, 12:34
Official
Dear Willem, 

Thank you for your response. 

We are happy to read that you are satisfied. 

Thanks, The FLM Team