JF
JOHAN F
1 reviews | Active since Mar 2009
27 Mar 2026, 06:03
Paying normal prices at the tills, but items advertised outside the shop as a special
On 22 March, I went shopping at the Menlyn branch because I saw they had a R 30 weekend.
I bought Hot Cross buns, not the ones that are excluded, the normal ones. I also bought other "specials" advertised outside the shop for the R30 weekend specials. I paid, but when I got home, I saw that the items weren't as advertised, and I paid the normal price. The manager is all over the floor, but the clients are paying the correct amounts. I will never go to this branch again, so people, please check your prices at the tills.
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Replies (1)Food Lovers Market's replyOfficial
27 Mar 2026, 09:06We sincerely regret the negative experience you have had.
We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Kindly email us a copy of your till slip to *** marked with the items you were overcharged with.
Kindly email us a copy of your till slip to *** marked with the items you were overcharged with.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Food Lovers Market's reply27 Mar 2026, 09:06
Official
We sincerely regret the negative experience you have had.
We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Kindly email us a copy of your till slip to *** marked with the items you were overcharged with.
Kindly email us a copy of your till slip to *** marked with the items you were overcharged with.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
