Pathetic service!!

<p>I went to the Woodlands store today to purchase some fruit which included a watermelon which was priced at R39,99 in the Rekord dated 09 December 2016. The catalogue clearly stated that the specials started Tuesday (06 December 2016) until Sunday (11 December 2016).</p> <p>However; upon making payment at the till; the watermelon scanned R49,99. Upon requesting to see the manager; Moses was called to the counter. Moses insisted that the price of the watermelon was R49,99. He also insisted that the sale only starts tomorrow. After I read to him what the catalogue stated; he then offered to call Head office tomorrow to verify and call me back yet the sale ends today. After much deliberation; he agreed to give the watermelon at R39,99.</p> <p>I would like to know what training the staff at Woodlands are sent on as Moses was extremely stubborn which was most frustrating?!? Especially since I had proof of the correct pricing of the watermelon. It is clear that the staff do not know about the specials when these catalogues are published. The store does not even have sale papers in order to verify these specials and neither did Moses offer to go and find some sort of evidence to validate that I was wrong.</p> <p>This is not the first time that staff at your store are not fami**** with your weekly specials that publish in the newspapers. </p>