PATHETIC MANAGEMENT TEAM AND CUSTOMER SERVICE!!!!!!

<p>Yesterday I bought vegetables at the store food *****s market in stone ridge greenstone. the lady at the till put my groceries carelessly and someone stole the groceries before I could pay for them. I didn't realise it until I got home and upacked my stuff by the time I realised that I had a missing bag the store was closed. I called in this morning and was asked to come through. I went there today and the management was unfriendly and unwilling to help me out. even after we saw it on the camera. they made it seem like it was my fault that someone else stole my stuff and that its not their problem because they are running a business. I asked for a refund or a reimbur*****t for the food they refused. worst part the director of the store was rude as he told me that he is walking away from our conversation before I sware I dont know whether he said it because I'm African or to entertain his friends- the other management team, that all jumped into the conversation attacking me. I really felt humiliated that they didn't even try to sort the issue out in private. the so called director argued with me in front of his staff and other customers. he then offered me a discount that benefits the store. and his other management friend tried to force me to take the discount. the way this whole mess was handled was really pathetic. they couldn't care less about customer service. I left that store in tears amd feeling humiliated by the way they handled the whole situation. that whole management team really needs to learn more about customer service. I will never go back to that horrible store again!!!!! never. and Food *****s Market at Stone ridge can be assured that if anyone asks for a recommendation it will NEVER be that store!! </p>