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Nevashan N

1 reviews | Active since Jan 2025

27 Jan 2025, 07:38

Pathetic and disgusting service from food*****s crescent umhlanga ridge

Food*****s crescent umhlanga and the Nagiahs butcher inside it are pathetic. They advertise for sale items but when you go into the shop they are out of stock. This is a usual occurrence. They had Zulu hens advertised for R49 each. I went there of Friday and they had no stock, I asked Desiree from Nagiahs to call me when stock arrives and she said they don't have a phone. What business operates without a phone? The following day which was today the 25th I try calling after 8am once they open and no one answers the phone. I went there only to find they are out of stock again. I spoke to Sashi the manager at food*****s crescent and he said he would call me once it arrives. I told him to keep 5 aside for me then he tells me it's only limited to 2 per customer. This wasn't communicated on the initial sale advertised. I asked him how can you ammend the advert during the sale period as it should stay the same from start time of sale advertised to the end of sale date. They often mislead consumers because at times they advertise for chicken breast fillers on special but when you go there they say it's not part of their franchise as they have a nagiahs inside. The only indication on the advert to say that they are different is that no beef or pork is sold at Crescent and Springfield food*****s. So if the chicken fillet is on special in food*****s, one would assume it's applicable to all. This is misleading the consumer. Other food*****s like the one that used to be at LA Lucia and the current cornubia branch were and are of such high standard so why is the service and attitude of the crescent food*****s management staff so pathetic and disgusting?

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Replies (1)
Food Lovers Market
Food Lovers Market's reply27 Jan 2025, 11:59
Official
Dear Nevashan, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team