Over 2 weeks for a Refund of over R8000,00

<p>Hello,</p> <p> </p> <p> </p> <p>On Saturday the 26th of November, myself and my partner did shopping at food *****s market hill fox. When it came time to pay the bill of R1 634 - 68, we split the bill between the 2 of us.</p> <p> </p> <p>I paid first, but instead of the teller putting R817 – 43 in the machine, she charged me over R8000-00.</p> <p> </p> <p>It took a week of pleading and calling for the money to be cleared back into my account. Just when we thought the problem was sorted, Wednesday (7th of December 2016) the money was taken from my account again leaving my account in illegitimate overdraft.</p> <p> </p> <p>I have had to chase the staff at food *****s hill fox for an answer and solution.</p> <p> </p> <p>This has become a colossal issue for me as I have things to pay for but I have not been refunded as yet. There are also bank fees concerned in this on-going matter and i need it to please be sorted out instantaneously.</p> <p> </p> <p>I would appreciate a prompt response and for this situation to be sorted out ASAP.</p> <p> </p> <p>PLEASE CONFIRM WHEN I WILL RECEIVE MY MONEY.</p> <p> </p> <p>I need my money please, this is so unfair, I am suffering with not having my money.</p> <p> </p> <p>I am really disappointed that my money seems to not be an issue in the eyes of food *****s. 2 weeks to refund a customer is unheard and honestly feels like I am being cheated out of my own money.</p> <p> </p> <p>I would like to speak to the branch manager please or the lady with purple hair who told me on the day the mistake was made that the refund would be instant. Bonnie should know her name.</p> <p> </p>