OUTDATED Food *****s Makert, Bloemfontein, Show Grounds

For some reason Food *****s Makert, Bloemfontein, Show Grounds, could not swipe my one card. So I paid with my second card. Later I realised that deductions were made from both accounts. The lady I spoke to at Food *****s Makert, Bloemfontein, Show Grounds said I had to bring printed bank statements so that those transections can be ticked off, it was only then that one of them could be reversed. I was shocked!!!! Who does that in the 21st century? Have Food *****s Makert, Bloemfontein, Show Grounds heard, and learned of, the 4th Industrial Revolution? I found their practice to be shocking and outdated.