1 reviews | Active since Jan 2019
Now that is what customer service should be!
I complained about a product i was dissatisfied with to the customer care, the kitchen Manager of FLM, Parkmeadows Hillary arranged a replacement for me in a kind and caring way. I continued to shop and felt unwell.The lady that works at the spice and nut counter (Dora/Doreen) noticed I was struggling and came to my aid. She went and found a chair for me to sit on, offered me water and then kept her eye on me whilst attending to her clients. Once I felt more stable I went to pay for my shopping, this lady too saw I was not well and packed my purchases in the bags for me: all the while smiling. I want to commend both Hillary, Dora/Doreen and the cashier (who did not have a name tag on) for showing me what true customer service is! Thank you.
