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Shaun S

1 reviews | Active since Nov 2020

31 Jul 2022, 01:49

Not following up as promised.

Harvest Place, Glen Marias, Kempton Park. Very excited with our new Center and brand new FLM. Well that did not last very long. Being a fan of Pepsi Max. We saw with the brochure that FLM is running a special. Buy 3 x 2lt Pepsi Max for R36.

As I arrive at the fridge I noticed that there is alot of Pepsi Max but it's 1.5lt and not 2lt. Spoke with a Gentleman and you could see he was shocked. He left to go and look at the back. Returned and explained that the person who received the stock did not double check and accepted 1.5lt bottles. Very nicely the Gentleman ( Sorry did not catch his name ) asked for my number , which I gave ( and double check its correct ) . He will call me Friday, 29 Jul in the afternoon or Latest Satuday Morning as they will arrange for stock from another branch. Well surprise. Still waiting for my phonecall.

What happens now, special is ending and I asked for 12 x 2lt Pepsie Max.

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Replies (2)
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Shaun S's update31 Jul 2022, 17:13
Reviewer Update
Spoke with Leonard today. He assisted me. Will visit the store again on Tuesday to fetch my Pepsi Max
Food Lovers Market
Food Lovers Market's reply02 Aug 2022, 12:03
Official
Hi Shaun,

Thank you for your review. 

We are happy to hear that your complaint has been sorted out by Leonard. 

Thanks The FLM Team