PT
Piet T

1 reviews | Active since Jan 2021

27 Jun 2023, 17:56

NO STOCK AS ADVERTISED. NO REPLY AFTER 8 WEEKS.

For the week ending 30 April 2023 FLM advertised :Eggspert eggs XL 30@R 50; Bokomo flakes 1kg x 2@R100; Coffee 200g FLM brand x2 @R120. Good prices if there was some stock. Available - nill. This is on the Saturday 29 just after 9:00. A complaint was sent to their Customer Care on May 2 and was acknoledged the same day as recieved and according to them to be escalated to the regional manager. Six weeks passed so on June 14 progress was asked. The mail was read a couple of minutes later as confirmed by the read reciept and that is as far as this has progressed. In my opinion they have had ample time to directly responded if they so wanted. NO STOCK AS ADVERTISED. NO REPLY AFTER 8 WEEKS. Change the so called Customer care's name to the Post Office.

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply03 Jul 2023, 09:17
Official
Hi Piet, 
 
We sincerely regret the negative experience you have had. We will follow up with the relevant parties and they will be in contact with you and ensure the matter gets resolved. 

We do apologies for the delay. 

Thanks, The FLM Team