No service at Food*****s Market.

I requested a price on 135 x 300 gram and 10 x 150 gram sirloin steaks from Food*****s market 30 days before we needed the steak for a Church function. The butchery superviser at Food*****s Market took all the details and promised to get back to me. After 2 weeks I went back and enquired about the order. They lost the written order. I went to discuss the issue with the owner/ manager. They were not perturbed and not really worried. I was told that I had to place the order with the superviser and the price could not be agreed upon because meat prices varied from week to week. The owner/manager was not very interested. I once again placed the order with a new superviser at their butchery. The lady was very apologetic, took down my details and the order on her cel phone and promised to send me a quote. Our steak dinner was on the 8th of September. I am still waiting for her to contact me 3 weeks later. I cannot say it was poor service because there was no service at all. Shame on you Food*****s Market, Jeffrey's Bay. Needless to say, I contacted the butcher at SPAR in Jeffery's Bay. Mike, the butcher prepared the meat for me, aged the meat properly and delivered on time. Our congregation enjoyed the tender meat and complimented the quality of the meat. Well done Mike and SPAR in Jeffrey's Bay. FOR R10. 00 a kg more we received excellent service and fantastic quality meat. 5 star plus for SPAR. ZERO star for Food*****s Market, Jeffrey's Bay