1 reviews | Active since Jul 2016
No customer service
<p>I live 100m from food *****s tokai so we buy there very often. We have made a complaint not to long ago about the *** customer service. The cashiers never greet you, they dont ask if you want a plastic bag or nothing. The only thing i hear them say is cheque or savings. Yesterday i went again and this was about 18:30, i stood in the que from 18:40 until 7pm. The que was almost to the bread bar because there were only 4 cashiers and at 18:45 they busy packing and shutting down. If i go to the gym, they dont switch off the machines 20 min before the time so why should you close early. Your times are 7pm closing not 18:40. Train your people on customer service. I will be contacting your head office and take this further. Also not to buy at Tokai food *****s all over social media. </p>
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
Thats not good enough. This has been going on for long. As I stated, we made complaints before and nothing was done so this is nothing new.
Thats not good enough. This has been going on for long. As I stated, we made complaints before and nothing was done so this is nothing new.
