No customer care at Food *****s Market

<p>Not too long ago, I purchased chicken from Food *****s Market in Access Park. When I came home, the chicken was completely rotten and my BBQ that I had planned for that evening was ruined. I posted here on Hello Peter and Food *****s Market got in contact with me and gave me a new pack. But what was disappointing was that I was not met with a kind smile or an apology, I was met by the butcher who literally asked me how much I had paid and gave me a pack of chicken and didn't even want to hear what had happened. Needless to say I have always been reluctant to go back but yesterday I did. I am currently 9 months pregnant and while walking in Food *****s Market I slipped on a puddle in the middle of the aisle. I knocked my knee against the floor and my back against the wooden crate of fruit. The "wet floor sign" was on the other side of the crate so not at all visible. Quite a few people had seen but none of the staff had come over to ask if I was OK. When reaching the counter, and informing the cashier, he responed with a "ok, I'll tell someone to clean it now". My husband, furious, asked to see the manager who took his own time to come see us. When he eventually did, he asked me for my details. We asked him for what, he said he'll call us to follow up. But I can assure you no such call has come through. The least they could have done was offered our items free, what is R131 to them? We were given no time of day, just simply "Oh sorry, I'll call you again to hear if you're alright". I'm sure we won't receive that call. And if anything is to result from that fall, what will they do? Where's the customer care? I'm sorry but customer care is one thing that Food *****s Market in Access Park lacks. My husband is fuming and I definitely won't be going back. </p>