JO
Janice O

1 reviews | Active since Apr 2023

19 Feb 2025, 19:49

NEW MANAGEMENT TREATS CLIENTS LIKE NOTHING

I am a regular client at Food *****s Herm****! I don't know if there is new management but I am so disgusted at how I was treated yesterday!!! The shop made a mistake with their labels and this manager treated me as if I was stupid!!! Meanwhile, she was the one that was wrong but she went off on me infront of so many people and embarrassed me while she was at fault. She treated a regular and good client like NOTHING!!!! NO APOLOGY WAS GIVEN, SHE MIGHT AS WELL HAVE SAID GET OUT OF MY STORE!!!! DISGUSTING The manageress was so rude

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply20 Feb 2025, 10:18
Official
Dear Janice, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved. 

Thank you once again for bringing this matter to our attention. 

Thanks, The FLM Team