1 reviews | Active since Dec 2017
Need to sort out pricing
A few months ago I emailed Food *****s regarding the pricing of their bread rolls. The price for 4 Cheese or Savoury Rolls had a small discount. Unfortunately at the cash desk the undiscounted price was rung up. After about ten weekly visits and having to call the supervisor to sort it out I stopped using Bothasig store. I emailed F.L.M. and they promised to get back to me. Nothing Received. Yesterday (19th Ten Buck Tuesday) I went because Mushrooms were on a special. Whilst there I bought 4 Cans of REBOOST on Ten Buck Tuesday. On checking the receipt I was charged 4 x 11.99 = 47.96, with a promotional discount of 5.97. That equals 41.99 which equates to 10.497 per can. Now 50cents is not a lot, but it is 5%. How many people check their till slips, and the majority of South Africans will not complain anyway. FLM need to sort out their computer system.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
