MP
Mienaaz P

1 reviews | Active since Aug 2025

29 Sept 2025, 21:08

Mushy gem squash

So disappointed in the quality of the half gem quash on 2 occasions I bought last week and upon opening it the next day it was soggy and mushy inside.

Despite that I get over charges for chocolate thats on special upon calling the store I must bring back with recipts.

The cost of petrol to return the gem squash is way more than the item.

0
Replies (4)
Food Lovers Market
Food Lovers Market's reply08 Oct 2025, 12:34
Official
Dear Mienaaz, 

We would like to thank you for taking the time to send through your review.

We sincerely regret the negative experience you have had. Kindly provide us with which store you are referring to in order for us to escalate this matter onto the relevant parties and they will be in contact with you and ensure the matter gets resolved. 

Thank you once again for bringing this matter to our attention. 

Thanks, The FLM Team 
MP
Mienaaz P's update09 Oct 2025, 13:36
Reviewer Update
Good day

It was the N1 city store
Food Lovers Market
Food Lovers Market's reply15 Oct 2025, 19:33
Official
Dear Mienaaz,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team 
MP
Mienaaz P's update06 Nov 2025, 00:40
Reviewer Update
Joke is since your response on 15october no one has contacted me