VP
Victor P
1 reviews | Active since Jul 2016
22 Mar 2023, 12:33
Mouldy and black Fresh Produce
On Thursday 16th March 2023 as normal l did my weekly shopping at FLM Kuils River and amongst others, bought pre-packed class 1, 350g green beans. On opening it 3 days later on Sunday 19th March 2023 I discovered that that quite a few beans were black and mouldy and the rest were already showing signs of becoming black and unfit for consumption. I have disposed of the goods, nevertheless I have taken pictures of the product and have attached it to correspondence to the store. I have yet to receive a reply.
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Food Lovers Market's replyOfficial
23 Mar 2023, 10:41Hi Victor,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Thanks, The FLM Team
Food Lovers Market's reply23 Mar 2023, 10:41
Official
Hi Victor,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Thanks, The FLM Team