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Vangile K

1 reviews | Active since Jun 2012

31 May 2026, 09:09

Misleading adverti*****t

I went to the Trade Route store on Wednesday morning specifically for the R100 combos. The handy Andy wasnt there on the shelves and when l enquires there was no stock. I called the customer care on 27/05 at 08h56 to complain. The lady on the line said they dont give reference numbers but they call back in 24 hours. I am still waiting for the call back. Why do they advertise and cannot deliver??? Why lie to your customers??? With the diesel so expensive and having to drive and cone back empty handed, disgusting!!! I even asked for a rain check but no, they dont do it! The ad said they have enough stock to last until Sunday but to my surprise the stock was surprisingly finished on Wednesday morning when these special started on Tuesday. Wow lm defeated

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Replies (2)
Food Lovers Market
Food Lovers Market's reply31 May 2026, 10:58
Official
 
We sincerely apologise that our R100 deals were unavailable during your visit. Due to high demand, some promotions may sell out quickly, and we understand how frustrating this can be. 

Please be assured that we strive to provide our customers with consistent stock and value, and we appreciate your continued support. 
Thank you for bringing this to our attention, and we hope to serve you better on your next visit. 
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Vangile K's update31 May 2026, 11:17
Reviewer Update
Disappointing response......all complaints even on Facebook get this same response. Why respond if you are saying nothing. Pathitic