****mers at FLM

Just wanted to bring this to your attention since it's been a week & I've not received any feedback from *Food *****'s Market Malvern*

Last Friday, 20th February 2026, had we not been careful in watching the items being scanned, we would have paid for non-existent item that was scanned along with our items.

It appeared on the display as *pumpkin fritters - R300*

Had we not paid attention, we would have over-paid by R300 with our CC. But we did see it and raise it immediately. The lady at the teller called the floor manager and had it removed. But when we asked where that item was, the answer was *"it was a glitch in the system"* But we made them cancel the whole thing and start again and received the resulting bad looks and words.

Initially, I thought just maybe it could be... But when I went to complain to the manager 3 days back, another elderly Indian man was arguing with the lady floor manager that he got overcharged by R50...

So how many more folks are getting *"overcharged"*?

Please don't be a victim and check what they are scanning is what you have in your basket and it's the listed price.

FYI, I have brought to the attention of both customer care and the manager of FLM... No response as yet.