Meat weight marked on pack less than half

Item: Food Lovers Market
Rating: 1
Author: Johannes E

We bought two braai packs of pork barbeque from Sunningdale food *****s market. Both packs were marked to weigh 500g each. Both these packs were vacume packed. When we checked the weight the one weighed 2.61and the other 4.19 gram. This is how we get **********. Most people would not check if the marked weight on the pack is correct. We contonuously hav problems with products we buy from this store and this one is just the last straw. Do yourself a favour. Check the meat weight when you get home

Helpful (0)

Replies (3)

Food Lovers Market's replyOfficial

03 Feb 2023, 08:00

Hi Johannes,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team

Food Lovers Market's reply03 Feb 2023, 08:00

Official

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team

Johannes E's updateReviewer Update

03 Feb 2023, 20:11

I recieved a call from Roxy from food *****s market. She explained what possibly could have been the reason for this happening and the matter was resolved there and then. I was realy impressed with their quick response and am of the opinion that the wrong label was placed on the meat by the supplier wo supp**** them the pre packed meat. Have new respect for the meat department at food *****s market sunningdale.

Johannes E's update03 Feb 2023, 20:11

Reviewer Update

Food Lovers Market's replyOfficial

06 Feb 2023, 08:15

Hi Johannes,

Thank you for your reply. We are happy to hear the matter has been resolved.

Thanks, The FLM Team

Food Lovers Market's reply06 Feb 2023, 08:15

Official

Hi Johannes,

Thank you for your reply. We are happy to hear the matter has been resolved.

Thanks, The FLM Team