kJ
kelly J

1 reviews | Active since Mar 2024

26 Mar 2024, 11:01

Mavis at Food *****s Bothasig - Changed my aspect on Customer Service FOREVER

I would just like compliment Mavis on her exceptional service. I was having a really bad day and just with her going the extra mile and showing a willingness to help changed my entire day.

There is hope for customer service all thanks to Mavis.

She was present and made me feel valued as a customer, i needed assistance with hot cross buns on the floor because i was not sure where to find it, since there was nothing at the bakery.

Instead of just showing me where it is she litterally took me to where the racks of hot cross buns were and even packaged them for me.

THANK YOU MAVIS, you gave me hope in customer service again. You deserve a bottle of Bells or something greater !!

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply27 Mar 2024, 09:02
Official
Dear Kelly, 

Thank you for taking the time to send though your compliments.

We can assure you that all compliments received are highly valued by the stores and team members. 

We have forwarded your comments on to the relevant parties who will be very happy to receive them.

Thanks, The FLM Team