Martha has a chip on her shoulder

Dear Food *****s management<br> <br> I can't help but wonder what you are doing about the shocking service at your establishment. Surely after numerous complaints you have recognised that many of your staff members have a serious chip on their shoulder. <br> <br> I have just experienced one of the rudest servers at Food *****s Hillfox. Martha has no problem showing her disdain for customers who want to purchase biltong from the remote biltong counter close to your tills. She refused to greet me and also refused to call her manager when I complained about her attitude. She blatantly argued with me insisting that there's nothing wrong with the customer greeting her first. <br> <br> All we get is a long face. No, \How can I help?"or even a \""Hello.\"" She looked at me like I was seriously ruining her day. <br> <br> SHOCKING! Whatever happened to smile and greet your customers? This is the third time I've had this issue with your female staff. I'm not sure why Food *****s in Hillfox is hiring people who are not suited to the service industry. Clearly they need training - or perhaps Martha should be put on cleaning duty"