Mariekie at Lynwood Lane, Rude as hell, think free stuff fixes her really bad attitiude.

Food *****s Market Lynwood Lane. We go there 3 - 4 times a week. Love that it's there. Never had issues, not with the staff, thet are friendly, helpful. Today, as per our usual, we go to do our weekly food buy. Arriving at the till[point, usually the staff knows us by now, so we greet friendly and have a bit of a chat, pay and go, not issues.

Today however, the lady was new, could see she is stressed out, shed id not know the codes of most of the products, so she would keep on asking her fellow till operators for codes, and then we move on. Took a bit longer, but we understand, sometimes you are thrown in the deep end. Not on a month end Saturday though. No, no time for that.

So we got to the last 3 items. ******, Gemsquash and Spring Onion. The lady asks for the code, No One Answers her. So she gets frustrated, and throws the ****** on the counter. I ask her, "sorry mam, thats my food, please dont throw it around". She appologises, I am happy. A white lady, I presumed was a manager walks past us, in a rush. I stop her and tell her "please just train your staff not to throw our food like that, as it is rude". She just nodds and runs off. No aoplogy, no asking what happened, nothing. Now still, no one is helping this poor lady with the codes.

She then takes the 3 items, and leaves. No idea where too, we stand and wait. The white lady walks past again, just looks at us like we dont need to be there, no attendance, no asking if theres an issue, nothing. The till opperator returns after a while, still no code. I can see she is embarresed, and she is stressed.

I see the white lady again, instructing a guy next to our checkout to please fully cover his nose with his mask. I mean, the mask was propably 2mm below his nose tip. Because thats the important issue here. She walks on again, stops, turns and stares at us, Yes, We are still standing here since the last time you walked past twice.

So I call her, and teel her, this lady has been asking, running around for the codes, and no one is helping her!! She then tells this lady, very aggresively, while looking at me in a challenging way, "Just Give It To Them", and hands to us like its a bowl of sht! I then asked her, sorry, whats your name? It says Mariekie on the name badge. She then says, "Yes, and I am The Owner!". Wow. I told her I would not even say that if I were her. I would be ***ing ashamed. She never offered and excuse, appology, or just tried to engage with us.

We were a nusance to her. The poor lady needs training oofcourse. She never even offered to help the lady. Just a "Give It To Them!". Is this how staff are treated? N Training. No helping when she is obviously feeling stressed and embarresed?

Shame on You Mariekie!. It's not how you treat customers. Its not how you treat staff!!!! Its not her fault, its You! You were *********** to deal with the situation. I did not want free stuff. I wanted to be treated like a customer, and I wanted you to appologise, help the lady, and we pay and go on our way.

You are rude! You should not engage with people!