OL
Olga L

1 reviews | Active since Nov 2015

10 Aug 2025, 12:42

Lean Beef Mince With a Sour Smell and Revolting Taste

I would like to know what are they putting into their lean beef mince for the past few months? Maybe brine, or something else? I had to throw away 5kg of mince over the past 2 months as it has a bad sour smell and tastes revolting. If you try to fry the mince, within a minute it soaks in water and becomes cooked mince. Tried to make burger patties, but it wouldn't even stick together and as I am trying to make the patty, the water is dripping from it. My son was visiting from America and while I was trying to make fried mince, he came down the stairs and when he smelled it, he wanted to vomit. I changed from Woolies mince to Food *****s due to the same issue and now Food *****s are following in Woolies' foot steps. This is such a pity because I used to love Food *****s' mince. It is a huge concern as I will not consume something that even my dogs pull their noses up for and won't eat. Unfortunately my trust is broken in Food *****s as they are NOT selling quality mince anymore!!!!

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Replies (1)
Food Lovers Market
Food Lovers Market's reply12 Aug 2025, 10:05
Official
Dear Olga, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team