1 reviews | Active since Jul 2011
Issues with Butchery.
I had a lot of issues with meat since Food *****’s Market River Quarter opened. Today I went to buy the 16 piece Chicken Braai packs. On the ad it shows as usual it's 2 complete birds (The way it is suppose to be) but all of the packs had like 6 wings, 6 drumstick and what ever the rest was. This is not how the ad shows it. Not only that, a lot of the packs was poorly packed, brown (******?) and the plastic broken. A couple of weeks back FLM advertised whole birds for R 39.99 p/kg but when I got there it was packed in three and they refused to sell it separately. Also not as advertised. I had to go to the Brackenfell branch to buy it there without issue. Today I just left everything and went to PnP and just bought my stuff there. I also bought lean mince in the past that had SO MUCH fat when I cooked it, I really don't know if I can trust the FLM's butchery ever again. I hope that this will be seen as constructive criticism and be sorted out. Unless FLM feel they do not have the same standards as PnP and / or Checkers.
We sincerely regret the negative experience you have had.
We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
We sincerely regret the negative experience you have had.
We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
