MC
Mandy C

1 reviews | Active since Mar 2025

11 Mar 2025, 09:03

INJURY IN STORE FOOD*****S MARKET HILLFOX

On the 7th December 2024 at the store food*****s market that has left me hospitalized for 3 weeks. On this specific day I went to do some shopping and wanted to have breakfast while walking in the ale's as I turned around to get something in ale there was a pallet jack right in the middle of the ale as I turned to get what I need I fell over the pallet jack that has left me with a fractured allow, no one escorted me to a hospital or nothing the health an safety lady Sthego +***1 informed me that I need to go to the nearest hospital but I need to pay all medical bills and their insurance will then reimburse me, I told the lady I don't have that type of money laying around I don't even have medical aid that's when she told me to go to a government hospital I then went to Helen Joseph where they admitted me because of the fractured elbow booked me for an operation on the 09th January 2025 an to make matters worse I lost salary I haven't received a salary for as long as I was hospitalized and booked off as my left arm was not functioning.,.. I was book off from work from the 10th December 2024 to resume my duties on the 24 February 2025 WITH NO SALARY, an to make things worst no one cares the management as well as the health an safety officer never ever gave me any feed or communication about what step need to be taken , after me nagging , calling an messages the HR lady Bridgette only last week she forward me a claim number and contact details which is not working , I send Regan Duart a message because his not answering one of the contract numbers that has been provided to me from Bridgette the human resource lady ....... Do with this being said I need food*****s to communicate with me on what the delay is now because at first it was waiting for a claim number now that has been sent but to day I haven't heard a word from anyone, can people that has such a well known successful business and just don't give a damn about their customers I need feedback ASAP or this will leave me no choice but to take this matter further...!

Hoping to hear from you soon

Mandy Chummie ***

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply12 Mar 2025, 12:14
Official
Dear Mandy, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team