CB
Cornelia B

1 reviews | Active since Apr 2013

11 Sept 2025, 16:18

Inedible goodies and half reply from customer services.

If you have a complaint about any Food *****s market, don't waste your precious time to contact the customer care center. I bought some sweet baked goodies almost two weeks ago at the Boksburg Food *****s in Northrand Road. It was revolting and inedible. I have sent pictures and my slip to customer care. They rep**** quite fast with an apology via e-mail. A later that day I got another mail from them saying that the branch was trying to get hold of me. I rep**** to them and notified nobody phoned or e-mailed me from the Boksburg branch. Since then no action or reply. Just another customer who shops there and fill their pockets. Well I'm done shopping at Food *****s market especially the Boksburg one. I'm going to post my experience on Facebook and see how many unhappy Food *****s customers there are.

0
Replies (3)
Food Lovers Market
Food Lovers Market's reply08 Oct 2025, 12:33
Official
Dear Cornelia, 

We do apologize for the delay in response 

Please advise if the store has been in touch with you

Thanks, The FLM Team 
CB
Cornelia B's update11 Oct 2025, 08:27
Reviewer Update
Good morning. No contact from the store at all
Food Lovers Market
Food Lovers Market's reply15 Oct 2025, 19:36
Official
Dear Cornelia, 

We do apologize for the delay.

We will follow up with our team 

Thanks, The FLM Team